AI lead qualification for every new-customer call
Speechless asks your intake questions on each inbound call, filters out spam and wrong fits, and pushes the real leads to your CRM.
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What is AI lead qualification?
AI lead qualification is a voice agent that screens your inbound calls and collects the details you need to decide whether a caller is worth a callback. It asks your questions, records the answers and sends you a summary. It is AI intake for the phone: you get a lead with the information filled in, not a missed call and a number.
You set the questions. A roofer might ask about the job, the address, the roof age and the timing. A law firm might ask what kind of matter it is and whether there is a deadline. An accountant might ask the type of return. The agent asks them on every new-customer call, in a normal conversation, and it can qualify leads over the phone at any hour.
This page is about inbound calls only. Speechless does not call leads, run campaigns or cold call. It answers the people who called you, screens out robocalls, sales pitches and wrong numbers, and passes the qualified ones along.
How lead screening works on a call
Asks your questions, every call
The job, the address, the timing, the caller's first name and best callback number, plus any questions you add. Every caller gets asked the same things, so every lead arrives in the same shape.
Filters out spam and wrong fits
Robocalls, sales pitches and wrong numbers are ended politely. If a caller is outside the service area you gave it, the agent can say so rather than book you a trip you will not take.
Flags the hot leads
You decide what counts as urgent or high value. Those calls can be put through to your phone, with the caller announced, or flagged so you call back first.
Pushes leads into your system
New leads go to HubSpot, Pipedrive or Workiz. Zapier or a webhook sends them to any tool that accepts HTTP, so your pipeline updates without you typing.
Sends a summary you can act on
After the call you get the caller's details and answers by SMS, WhatsApp, Slack, Discord, Google Chat or email, in whichever you check first.
Keeps the evidence
Every call is transcribed, and recordings are available if you enable them. When you wonder what a lead actually said, open the dashboard and read it.
How to qualify leads over the phone with Speechless
- 1
List the questions you always ask
Start the chat at go.speechless.so/onboarding. Give it your website and your intake questions. No scripts or flowcharts, just plain answers.
- 2
Set what counts as a good lead
Tell it your service area, your usual jobs and which calls are urgent. Test it with a call from your browser, then adjust the wording.
- 3
Connect your lead tool
Link HubSpot, Pipedrive or Workiz, or send leads through Zapier or a webhook. Choose where summaries go.
- 4
Forward your number
Forward all calls, only missed calls, or only after-hours calls. Every new-customer call now comes with the answers attached.
Lead qualification by AI vs voicemail vs doing it yourself
| Speechless | Voicemail | Calling back yourself | |
|---|---|---|---|
| Intake questions asked | On every call | None, the caller talks or hangs up | When you finally reach them |
| Spam and wrong numbers | Ended politely | You still have to listen | You pay for each one in time |
| Lead lands in your CRM | Yes, through the tools you connect | No | Only if you type it in |
| After-hours calls | Handled | Left as a message | Wait until morning |
Who benefits from phone lead qualification
- Law FirmsEvery caller gets a proper intake.
- AccountantsTax-season calls handled, no advice given.
- Insurance AgentsQuote intake and claims, routed.
- Real EstateSign calls and showing requests, caught.
- RoofersStorm-week calls, all answered.
- MoversQuote requests with dates and addresses.
- Home ServicesEvery estimate request answered.
- LandscapersSpring estimate calls, answered.
Integrations
Connects to the tools you already use
Bookings, contacts and call notes land where you already work.
Native integrations + 1,000+ more apps via Zapier
Simple monthly pricing
Every plan has every feature. Plans differ only by the minutes included.
Frequently asked questions
- What is AI lead qualification?
- AI lead qualification is a voice agent that answers inbound calls, asks the questions you set, screens out spam and wrong fits, and sends you the qualified lead with the details filled in. It handles inbound calls only and does not make outbound calls.
- What does the AI ask callers?
- Whatever you set. Typical questions are the job, the address, the timing and the caller's first name and best callback number. You can add your own, such as budget range or deadline. Every new-customer call gets asked the same questions.
- Where do the qualified leads go?
- Leads can be pushed to HubSpot, Pipedrive or Workiz. Zapier and a generic webhook cover other tools that accept them. You also get a summary of each call by SMS, WhatsApp, Slack, Discord, Google Chat or email.
- How much does AI lead screening cost?
- Speechless starts at $39 a month. Starter is $39 with 250 minutes, then $0.20 a minute. Pro is $129 with 1,000 minutes, then $0.17 a minute. Scale is $249 with 2,000 minutes, then $0.15 a minute. Every plan has every feature, so you pick by minutes. Adding a card starts a 14-day free trial of Starter with 250 minutes, and you are not charged during the trial. There are no contracts and no setup fees.
- Can I keep my business number?
- Yes. You keep your number and forward calls to Speechless from your carrier. You can forward all calls, missed calls only, or after-hours and busy calls only. It works with AT&T, Verizon, T-Mobile, RingCentral, Vonage, Google Voice and Aircall.
- Does the AI cold call or follow up with leads?
- No. Speechless answers calls people make to you. It does not dial leads, run campaigns or call back customers. If the agent promised a callback, you get a reminder so you can make it yourself.
- How does it deal with spam and wrong numbers?
- The agent recognizes robocalls, sales pitches and wrong numbers and ends the call politely. They do not interrupt you, and they do not show up as leads.
Know who is calling before you call back
Add your intake questions in a short chat, test a call in your browser, and let every new-customer call arrive with the answers.
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