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AI Receptionist for Movers and Moving Companies

Your crew is carrying a sofa down three flights and the phone is ringing in the cab. Speechless gets the move date, the size of the home and both addresses, then hands you a quote request you can price in minutes.

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The problem

A quote request is a ten-question phone call, and you're lifting.

People get a mover's quote by calling a few companies in a row, and moves are booked weeks ahead for the good dates. If you can't pick up between jobs, the caller has already described their apartment to someone else.

A real quote needs a lot of detail up front

Move date, where from and where to, how many bedrooms, stairs or an elevator, a piano or a safe. It takes ten minutes to ask properly, and nobody has ten minutes on a loading dock.

End-of-month weekends fill the phone and the calendar

Leases turn over at the same time, so the calls pile up around the same few dates. Miss them and the Saturday you could have filled goes to a competitor who answered.

Move-day calls interrupt the move

Customers call to ask where the truck is, to change an address, or to add a few boxes. Each of those calls takes someone off the work that the customer is waiting on.

How Speechless handles your moving calls

1

Takes the whole quote request on the first call

The agent asks for the move date, the pickup and delivery addresses, the size of the home, floors and elevators, and anything heavy or fragile. You get all of it in one summary, with the caller's name and callback number.

2

Keeps your calendar honest

With a calendar connected, it offers only dates and times that are really open. Without one, it takes the preferred date and you confirm it, so nobody is told a truck is free when it isn't.

3

Sorts quote shoppers from move-day calls

A customer asking about a move in progress can be put through to your phone or flagged for a callback, depending on your rules. Spam, robocalls and wrong numbers are ended politely and never reach you.

What it does on every call

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Frequently asked questions

Will it give a customer a firm moving price?
Only if you've given it prices to share, such as an hourly rate or a minimum. It does not guess a total, and it says you'll send a quote once you've seen the details. The details it collects are there so you can price the job without calling back to ask basic questions.
What does it ask about the move?
You choose the questions. A typical set is the move date, both addresses, how many bedrooms, stairs or elevator at each end, and any large or fragile items. It also takes a first name and the best callback number.
Can it handle people who call from another state?
It takes their details and both addresses the same way. If you only work within a certain area, tell it your service area when you set up and it will say so politely and take their number in case you want to follow up.
What happens to calls from customers on moving day?
You decide. Set it to put those calls through to your lead's phone, announcing the caller first, or to flag them so someone calls back. Calls about the next job still get taken and logged.
Does it speak other languages?
It detects the caller's language and switches between English, Spanish, French, German, Portuguese and Italian. A customer who is more comfortable in Spanish can describe the move that way.
How much does it cost for a small moving company?
Starter is $39 a month with 250 minutes, then $0.20 a minute. Pro is $129 for 1,000 minutes and Scale is $249 for 2,000. Use the 14-day free trial to see how many minutes your quote calls actually take.

Get every quote request before the crew finishes the load.

Create your agent from your website, try it with a call in the browser, and forward your number when the moving season starts.

Create my AI receptionist

14-day free trial · 250 minutes included · Cancel anytime