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Locksmith Answering Service, Powered by AI

A locked-out caller is standing on a porch or beside a car, and they will not wait for a callback. Speechless answers in under a second, gets the location and the situation, and puts you in touch while the job is still yours.

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The problem

A locked-out caller calls until someone picks up.

Lockouts are urgent and local. The person is outside, often in the dark or the cold, and they call down the list of locksmiths near them. Whoever answers first and sounds sure gets the job.

Lockouts happen when you're asleep or driving

Late at night, early in the morning, on weekends. If you're already on another lockout, a rekey or a safe, you can't pick up, and the caller on the sidewalk dials the next number.

You need to know who is calling

A lockout call is a stranger asking you to open a door. Name, address, what is locked and whether they can show ID on arrival is what you want in hand before you drive. A voicemail gives you none of it.

Callers ask about price first

Service fee, night rate, how long you'll take. If no one answers that, they move on to the listing that does. A call that goes unanswered at 1 AM is rarely tried again in the morning.

How Speechless handles your lockout calls

1

Answers every lockout, at any hour

Your agent picks up in under a second, 24/7, in a calm voice you choose from 15+ options. It asks where the caller is, what is locked (home, car or office) and a good number to reach them, and confirms the address back.

2

Flags the calls that can't wait

You set what counts as urgent, such as a child or pet in a locked car, or someone stuck outside in bad weather. Those are put through to your phone with the caller announced, or flagged for an immediate callback.

3

States your rates and nothing else

The agent tells callers the service fee and after-hours rate you gave it. If you haven't set a price for something, it says you will confirm it, instead of making one up.

What it does on every call

Similar businesses

Frequently asked questions

Can it verify the caller owns the property?
No phone call can do that, and it does not pretend to. It asks the questions you set: name, address, what is locked, and whether the caller will have ID on arrival. It writes the answers down for you. The real check happens at the door.
Can it explain our after-hours rates?
Yes, if you give it the numbers. During setup you can include your service call fee and your night or weekend rate. If a caller asks something it doesn't have, it says so and you confirm the price when you call back.
What about a child or pet locked in a car?
Mark that situation as urgent when you set up the agent. It then puts the call through to your phone straight away, or flags it for an immediate callback, with the location and the caller's number already collected.
Does it dispatch my technicians?
It captures the job and sends it to you by SMS, WhatsApp, Slack or email, so you decide who goes. If you run several vans, Pro adds jobs assigned across technicians.
What about spam and fake leads?
It screens out spam, robocalls, sales pitches and wrong numbers, and ends those calls politely. You only get a text when a real person has called with a real problem.
What does it cost for a locksmith business?
Starter is $39 a month with 250 minutes, then $0.20 a minute. Pro is $129 with 1,000 minutes, then $0.17 a minute. Scale is $249 with 2,000 minutes, then $0.15 a minute. Every plan includes every feature. A card starts a 14-day free trial of Starter, and there are no contracts or setup fees.

Never miss the 2 AM lockout.

Set up your AI receptionist in about 5 minutes. Test it in your browser, then forward your line when you're ready.

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14-day free trial · 250 minutes included · Cancel anytime