Skip to main content
Home / Industries / Property Management
Industry

AI Receptionist for Property Managers

Tenants call about a burst pipe at midnight and a dripping tap at noon, and both feel urgent to them. Speechless asks the right questions, puts real emergencies in front of you, and logs everything else with full details.

Start free — 14-day trial, 250 minutes included

Set up in about 5 minutes · Cancel anytime

The problem

Every maintenance call sounds like an emergency until someone asks.

A landlord's phone gets one kind of call at all hours: something is wrong in my unit. Answering them all yourself means no evenings, and ignoring them all means eventually missing the one that floods a floor.

After-hours calls that can't wait, and those that can

Water through a ceiling needs someone tonight. A sticky window can wait for Monday. If you don't pick up, you can't tell which one you missed until the damage report.

Prospective tenants call once, from the sign

Someone looking at your vacancy asks about rent, pets and move-in dates. If they get voicemail, they call the next listing, and your unit sits empty another week.

Repeat calls from the same tenant about the same problem

Without a record, the third call about the heater starts from nothing. You need a written trail of what was reported, when, and by whom.

How Speechless handles your property calls

1

Sorts emergencies from routine requests

You write what counts as an emergency, such as flooding, no heat, a lockout or a sparking outlet. The agent asks the caller what is happening and where, then puts urgent calls through to your on-call phone or flags them for an immediate callback.

2

Logs every maintenance request in the same format

Name, unit, address, what's wrong, when it started and the best callback number, in one summary after the call. You can send it to your vendors or push it to your tools through Zapier or a webhook.

3

Answers prospects from your listing facts

Rent, deposit, pet rules, availability and showing times are answered from what you've told it. A prospect can request a showing, and if it doesn't know something, it says so and takes their details.

What it does on every call

Similar businesses

Frequently asked questions

How does it tell a burst pipe from a dripping tap?
It asks the caller. Is water coming out of a pipe or the ceiling, can it be shut off, is it spreading? It then compares the answers to the emergency list you wrote. Anything on that list goes to your phone or is flagged for a callback. A slow drip is logged as routine.
Who decides what counts as an emergency?
You do. Some managers include no heat in winter and a broken lock, others only flooding and fire. Write your own rules and the agent follows them, instead of a fixed list set by someone else.
Can it handle tenants and prospective tenants on the same number?
Yes. It asks the caller what they need, then takes the maintenance path for tenants and the leasing path for prospects. Vendors, owners and sales calls can be handled differently too, or ended politely if they're not relevant.
Can it take rent payments or tell a tenant their balance?
No. It has no access to your accounting or tenant ledger. For rent and payment calls, it takes a message with the tenant's name and unit and you follow up.
I manage dozens of units. Is this a fit?
Yes, for a small to mid-size portfolio. It answers several calls at once, so a storm doesn't leave tenants on hold. For several offices or custom systems, talk to sales at speechless.so.
What does it cost?
Starter is $39 a month with 250 minutes, Pro is $129 with 1,000 minutes and Scale is $249 with 2,000. Extra minutes are $0.20, $0.17 and $0.15. Your first 14 days are free once a card is on file, and you can cancel with one click.

Sleep through the dripping tap. Wake up for the flood.

Tell the agent your rules once. It applies them to every call, at every hour, and keeps the record for you.

Create my AI receptionist

14-day free trial · 250 minutes included · Cancel anytime